FAQ

1. How does VelvaWave™ therapy work?

VelvaWave™ products combine targeted heat, gentle vibration, and advanced ergonomic design to stimulate circulation, reduce stiffness, and promote natural healing. This synergy helps relieve pain while improving mobility and comfort.

2. Can I use VelvaWave™ products every day?

Yes! Our devices are designed for safe, daily use. Most users enjoy 15–30 minute sessions once or twice per day for optimal relief. Always follow your product’s usage guide for best results.

3. Are VelvaWave™ products rechargeable or battery-powered?

All our therapy devices come with built-in rechargeable power sources for convenient, cordless use. Once fully charged, they’re ready to deliver warmth and comfort anywhere you go.

4. What areas of the body can I use them on?

Each VelvaWave™ product is tailored for specific relief:

  • Heated Belt – Perfect for back, abdomen, and waist pain.

  • Knee Brace – Targets joints, tendons, and leg discomfort.

  • Foot Massager – Relieves plantar pain, fatigue, and sore muscles.

5. Can I wear them while walking or doing chores?

Yes! The adjustable, lightweight design ensures a secure fit so you can move freely. Whether you’re working at a desk, gardening, or relaxing, VelvaWave™ products adapt to your lifestyle.

6. Is the heat adjustable?

Absolutely. Each device features multiple heat levels so you can customize the warmth to your comfort and therapy needs.

7. How long does it take to feel results?

Many users report noticeable relief after just one session, with lasting benefits after consistent daily use over 1–2 weeks.

8. Are VelvaWave™ products suitable for all ages?

Yes, they’re safe for most adults, including seniors and those with chronic pain or active lifestyles. However, we recommend consulting your physician if you have a medical condition or sensitivity to heat.

9. How do I clean and maintain my VelvaWave™ product?

Simply wipe the surface with a damp cloth and mild detergent. Do not submerge or machine wash the device. Always disconnect and ensure it’s cool before cleaning.

10. What if my product arrives damaged or defective?

We stand behind every product. If your order arrives damaged or isn’t working properly, contact our support team — we’ll quickly send a replacement or provide a full refund.